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Terms of service
Terms & Conditions
Effective Date: Mar 1, 2026
Welcome to AcdToys. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. Eligibility
By using this website, you confirm that:
You are at least 18 years of age.
You have the legal capacity to enter into a binding agreement.
All information provided during checkout is accurate and complete.
2. Products & Availability
We strive to ensure that all product descriptions, images, pricing, and inventory are accurate.
However, we reserve the right to:
Correct pricing or typographical errors.
Update product information without prior notice.
Discontinue products at any time.
Limit product quantities if necessary.
Actual product colors may vary slightly due to monitor settings or manufacturing updates.
3. Pricing & Payment
All prices are displayed in United States Dollars (USD) unless otherwise stated.
We accept secure online payment methods available during checkout.
Your order will only be processed after payment has been successfully authorized.
4. Shipping
We offer Free Standard Shipping on eligible orders.
Free Shipping
Orders with a total shipment weight of 5 kg or less qualify for free shipping.
Heavy Orders
If the total shipment weight exceeds 5 kg, additional shipping charges may apply.
Our customer support team will contact you before shipment to confirm the shipping cost. No additional shipping fee will be charged without your confirmation.
Estimated delivery times shown on our website are estimates only and may be affected by:
Customs inspections
Weather conditions
Public holidays
Carrier delays
5. Returns & Refunds
We provide a 7-Day Hassle-Free Return Policy.
To qualify for a return:
The request must be submitted within 7 days after delivery.
The item must be unused.
The product must remain in its original packaging.
All accessories and original contents must be included.
Hygiene Notice
Due to hygiene and safety requirements, intimate products that have been opened or used cannot be returned unless they are defective or damaged upon arrival.
Approved refunds will be issued after inspection of the returned item.
6. Damaged or Incorrect Orders
If you receive:
A damaged item
A defective product
An incorrect item
Please contact us within 7 days of delivery.
To help us process your request quickly, please provide:
Your order number
Clear photos of the product
Photos of the shipping package
We will arrange a replacement or refund where appropriate.
7. Order Cancellation
Orders may be cancelled before they have been shipped.
Once an order has been dispatched, it cannot be cancelled. However, you may request a return in accordance with our Return & Refund Policy.
8. Privacy & Confidentiality
Your privacy is important to us.
We use secure systems to protect your personal information.
All orders are shipped in discreet packaging without revealing the contents of the package.
Customer information will never be sold or shared with third parties except where necessary to process your order or comply with legal obligations.
9. Intellectual Property
All content on this website, including but not limited to:
Text
Images
Product descriptions
Logos
Graphics
Website design
is the property of AcdToys and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by applicable law, AcdToys shall not be liable for any indirect, incidental, special, or consequential damages arising from:
The use or misuse of our products
Delayed delivery
Website interruptions
Third-party shipping services
Customers are responsible for using products safely and according to the provided instructions.
11. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain.
Company name: Cherrycom Worldwide SL
VAT number: B01965813
Company address: 3 Resurrection Street, Getafe 28，Madrid, 28091, Spain.
(this is not a returning address)
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12. Changes to These Terms
AcdToys reserves the right to update or modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this website.
We encourage customers to review this page periodically.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
AcdToys Customer Support
Email: support@acdtoys.com
Website: https://acdtoys.com
Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
We aim to respond to all inquiries within 24 hours.
Effective Date: Mar 1, 2026
Welcome to AcdToys. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. Eligibility
By using this website, you confirm that:
You are at least 18 years of age.
You have the legal capacity to enter into a binding agreement.
All information provided during checkout is accurate and complete.
2. Products & Availability
We strive to ensure that all product descriptions, images, pricing, and inventory are accurate.
However, we reserve the right to:
Correct pricing or typographical errors.
Update product information without prior notice.
Discontinue products at any time.
Limit product quantities if necessary.
Actual product colors may vary slightly due to monitor settings or manufacturing updates.
3. Pricing & Payment
All prices are displayed in United States Dollars (USD) unless otherwise stated.
We accept secure online payment methods available during checkout.
Your order will only be processed after payment has been successfully authorized.
4. Shipping
We offer Free Standard Shipping on eligible orders.
Free Shipping
Orders with a total shipment weight of 5 kg or less qualify for free shipping.
Heavy Orders
If the total shipment weight exceeds 5 kg, additional shipping charges may apply.
Our customer support team will contact you before shipment to confirm the shipping cost. No additional shipping fee will be charged without your confirmation.
Estimated delivery times shown on our website are estimates only and may be affected by:
Customs inspections
Weather conditions
Public holidays
Carrier delays
5. Returns & Refunds
We provide a 7-Day Hassle-Free Return Policy.
To qualify for a return:
The request must be submitted within 7 days after delivery.
The item must be unused.
The product must remain in its original packaging.
All accessories and original contents must be included.
Hygiene Notice
Due to hygiene and safety requirements, intimate products that have been opened or used cannot be returned unless they are defective or damaged upon arrival.
Approved refunds will be issued after inspection of the returned item.
6. Damaged or Incorrect Orders
If you receive:
A damaged item
A defective product
An incorrect item
Please contact us within 7 days of delivery.
To help us process your request quickly, please provide:
Your order number
Clear photos of the product
Photos of the shipping package
We will arrange a replacement or refund where appropriate.
7. Order Cancellation
Orders may be cancelled before they have been shipped.
Once an order has been dispatched, it cannot be cancelled. However, you may request a return in accordance with our Return & Refund Policy.
8. Privacy & Confidentiality
Your privacy is important to us.
We use secure systems to protect your personal information.
All orders are shipped in discreet packaging without revealing the contents of the package.
Customer information will never be sold or shared with third parties except where necessary to process your order or comply with legal obligations.
9. Intellectual Property
All content on this website, including but not limited to:
Text
Images
Product descriptions
Logos
Graphics
Website design
is the property of AcdToys and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by applicable law, AcdToys shall not be liable for any indirect, incidental, special, or consequential damages arising from:
The use or misuse of our products
Delayed delivery
Website interruptions
Third-party shipping services
Customers are responsible for using products safely and according to the provided instructions.
11. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of Spain.
Company name: Cherrycom Worldwide SL
VAT number: B01965813
Company address: 3 Resurrection Street, Getafe 28，Madrid, 28091, Spain.
(this is not a returning address)
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12. Changes to These Terms
AcdToys reserves the right to update or modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this website.
We encourage customers to review this page periodically.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
AcdToys Customer Support
Email: support@acdtoys.com
Website: https://acdtoys.com
Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
We aim to respond to all inquiries within 24 hours.
